Tara Gilbert

Review of Airbnb

Was robbed at my airbnb in Nashville, TN 1058 1st ...

Was robbed at my airbnb in Nashville, TN 1058 1st Avenue N to be exact. 600 dollars was stolen from our unit, due to gross negligence (owner never changed locks or code since purchasing unit). I turned in a police report and was stranded in Nashville for several days afterward yet airbnb did nothing. I am not even sure why they asked for the police report. They refused to take any responsibility regardless of the fact that they had zero policies and procedures for events of this nature, and it was negligence on the part of the owner that they let use their service. Will never use them again.