Ryan Buske

Review of Castle Hond

To be brutally honest, IT WAS AWFUL. I had purchas...

To be brutally honest, IT WAS AWFUL. I had purchased a car from out of state. After driving 4 hours to see the vehicle it was what I was looking for with a few minor issues. In discussions for the price and maintenance on the vehicle, I asked the representative to take care of a few issues (blind spot mirrors, few nicks on the body, etc) prior to picking it up. After asking the representative to take care of these issues and putting money down on the car, the rep agrees to do so upon picking it up 4 DAYS LATER. Fast forward to picking up the vehicle, this issues are still on taken care of 100% (given 4 days to do so) but they ask me to bring the vehicle 4 hours to the dealership to take care of them. Upon discussing the options, the dealership gives me no alternatives (no local dealer, auto shops, etc.) to this. All easy fixes by this dealer and it wasn't taken care of. I would highly recommend not using this dealership. NOT A HAPPY CUSTOMER.