Sanjeev Sharma Review of Gillece Services
Extremely poor service, ill informed, but earnest ...
Extremely poor service, ill informed, but earnest technician and downright unprofessional supervisor. I needed help with installing an attic vent fan. The technician that arrived explained that as part of their standard procedures, he had to examine all electrical outlets in the house and that he could examine my request only after he had completed the inspection. After 45 minutes of this inspection, he pointed out that we needed 2 GFCI outlets and proceeded to present me with 3 plans to fortify the the electrical system the house. When I explained that all we needed help was to put up the attic vent fan (which we had) through the opening, they presented us with an estimate of over $1,000. The technician was a nice guy and genuinely seemed interested in helping, but would go back to his truck and come up with these unreasonable estimates from his supervisor. Finally I said "just show me how to take the attic vent fan motor and fan through the tri-mount." He want back to the van and said that he spoke to his supervisor and that he could do it for $258. I felt obliged to pay him for his time. I think they were not upfront and unreasonable in their approach. The technician seemed to be a genuinely well meaning person, but the entire engagement left me dissatisfied. They did not address the problem and tried to sell me expensive services which were not needed.
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