This is a honest review. Here are all the things t...

This is a honest review. Here are all the things that got this place a single star. We checked into the champagne towers room 415. 1. Room stunk like cigarettes and mold so bad that it hurt your nose. 2. The refrigerator in the room was empty, this should be filled with drinks and snacks a money maker for the resort. 3. The water pressure was terrible. We had to turn the faucet on before dinner to fill the champagne tub, when we got back from dinner it was just half full. The champagne tub...well you're lucky if the water when full is above your belly button. 4. We checked in on a Friday night (buffet) the food was basically cafeteria food. Yuk. 5. Outside the bar there was 2 heaters both did not work the propane was empty. I checked!!. 6. The resort is completely worn out and needs massive upgrades. The lake villa's were rotted and falling apart. 7.The maintenance trucks were helping this couple in the room next to ours because they had no hot water... well guess what even their maintenance trucks was rotted to the frame and was a pile of junk with an exhaust leak. 8. The bathroom door next to the champagne tub didnt close and needed to be shimmed. 9.The bathroom ceiling tile was hanging. 10. At 10.15 am Saturday a man opened our door then said sorry and closed it. I guess he was housekeeping his van was all smashed up and he had one..yes one spray bottle in his hand. This resort has so much potential however it needs millions of dollars in upgrades. The restaurant needs a real place in there like a Gorden Ramsey or Wolfgang pucks.
This place must have been amazing in the 1980s however its 2019. Totally disappointing. We checked out at 10.45am. $632.00 I would not recommend this place to anyone until they fire the general manager and maintenance supervisor because the issue is not with housekeeping.We've stayed at Mount Airy before and you're better off there. The rooms much nicer and no smell ohhh and a lot lesser than $632.00