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Ade Akili

4 years ago

Can't be trusted! I felt suspicious after Dr. Watk...

Can't be trusted! I felt suspicious after Dr. Watkins rushed through my eye exam so I asked for my written prescription and went to get a second exam at America's Best. Their correction for my near-sightedness is different as is the pupillary distance and I have an astigmatism that Watkins did not detect. I also have double vision from a thyroid disorder. Not once since 2019 has Watkins ever tried balancing my prescription to reduce the double vision. The optometrist at America's Best suggested it on the first visit! I didn't even know that was possible, and thanks to them I can now drive again after two years!

Not only did Watkins not treat my double-vision, he gave me no indication or hope that I could ever see correctly without surgery. He was perfectly willing to bill my insurance, charge me a deposit for special lenses and let me pay $216 out of pocket for frames at his office that only cost $69 at America's Best. All for a bum prescription that I would not have been able to see with anyway. I won't be back.

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