The entire experience was a 4.5 star until checkou...

The entire experience was a 4.5 star until checkout. Celine, Absinthe, the restraunts all fantastic. Your mistake on the bill and I had to stand in line for 40 minutes. You have 1 agent working and then sometimes a 2nd with 30 people in line. The Holiday Inn Express has more front desk attendants. You need more staff. Plenty of other places to choose to stay. I will not stay again.