3 years ago

I am sorry to give just one star only due to the f...

I am sorry to give just one star only due to the fact that I loved my nurses and Drs. And I do intend to write a letter to the Administrator about how horrible the rest of my visit was. I'm not from here, but working. Got sick and spent two nights in this hospital. From the moment I arrived, I sat in my jeans under the sheet and blanket with no pillow for hours. Not a biggee, but standard procedure to be put into a gown and have a pillow, normal necessities. I also arrived around 1:oopm to the room after being at an urgent care and then an ER since 8am, so very hungry and thirsty. Continually asked for food and water. I believe I received a very bad plate of food around 7. That caused me to be concerned for the next day so I order Jason's Deli for the next lunch and supper. When the dietary folks called to ask what I wanted for lunch, I told them I had lunch. When they called for my supper request I told them I had my supper, but could I go ahead and order breakfast for the morning. I gave her the order and she asked when I wanted it. I said the earliest they could come in the morning and she said 7:30. At 7pm that night, they brought me that breakfast that had been ordered for the next day. I was in a semi private room with a person that had visitors from 7am til 11pm. No reqard for my being able to sleep, etc. The first night I only got to sleep b/c I was given something. The 2nd night I was given something and it did the opposite. So I did not go to sleep at all. And each time someone opened the door, if I was about to fall off, that stopped it. Even after 4am within 1/2 hr. two different people came in for no reason and left. Just enough to shine the bright light in. Being up for almost 24 hrs at that point, I hollered at them. It's never restful in a hospital, but when you force folks to share a room maybe get like minded illness, etc or at least on the same vital sign times, etc. The other person slept through everything. I had to ask them to come clean the room b/c I don't think it was cleaned before I got in that horrible bed. Other than that when I left the garbage cans will overspilling and the bathroom was not cleaned. Not sure what the issue is with their cleaning staff or dietary staff, but they surely need to be reviewed. I didn't know about any hospitals here and if I had known, I certainly would not have gone there. Semi private room would have been my very first reason not to go there. Seems this kind of review is normal for this hospital per this page. Might want to change things or shut the doors.

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