Andrew Mulder

Review of Volvo Ton van Kuyk

It is that you have to give at least 1 star but ac...

It is that you have to give at least 1 star but actually TVK deserves 0 stars!

Rather neatly helped by the seller neatly friendly and helpful. Scheduled a test drive in a V90 and that too was neatly arranged. Except for (malfunction lights) That same day, the contact suddenly changed when the seller told me that he suddenly no longer had any confidence in it and whether I was completely sure whether my company really existed (which is totally out of the question since I go private) the seller has questioned the existence of my company up to 3x. The seller gave the excuse that if TVK sells a car, everything has to be right before they start working with someone. Then I immediately think of where do you interfere, and what do you worry about. Your job as a seller is to sell cars, and whether that is done business or private by a customer is totally irrelevant as a seller. If the car is sold and paid, then you have done your job, right? Apparently the sellers are so bored there that they can just do such things to customers. And that before the car is sold! Keep it up TVK this is very professional and very customer friendly of you.

They will never see me there again! Although I have to go to the other side of the Netherlands for a garage. Everything better than TVK !!