IT IS IMPOSSIBLE TO SPEAK TO A LIVE PERSON!!! The...

IT IS IMPOSSIBLE TO SPEAK TO A LIVE PERSON!!! There is a blizzard coming, and we are driving in from another state for a concert, and would just like to call someone to ask whether or not the show is canceled! It is Monday, and there is literally no way to contact a live person, except to buy tickets at the call center in Chicago. Absolutely unacceptable. I will NEVER purchase tickets to a concert at this theatre again.