I purchased a Dell XPS in January of 2020 with a D...

I purchased a Dell XPS in January of 2020 with a Dell Pro Support Plan for nearly 25% of the cost of the computer. Microcenter did not file the support plan with Dell properly so my laptop does not have the coverage I paid for.

I have contacted them almost a dozen times on the phone, through text, and online chat over the past 8 months. They continually acknowledge the issue and claim someone will contact me but then no one ever follows up to get it resolved. I live almost 3 hours away from the store now and I think I am going to have to drive all that in person just to get the product that I already paid for.

Take your business elsewhere these people are thieves.