Kerry C.

Review of ARRIGO DODGE CHRYSLER JEEP

I bought a car here in January. The salesman and e...

I bought a car here in January. The salesman and everyone I dealt with in sales was fine. I am a single woman who knows nothing about cars so I purchased an extended warranty and into a service program. I wish so very much I had not. I went in for my first oil change and needed some air in my tires. The gentleman who was my service adviser was very rude and dismissive. I told him I had purchased something where my service was at no additional cost to me. He said I needed a tire rotation and it was not covered. I waited 2 and a half hours for an old change, tire rotation and to fill my tires. The next day I get in my car and the tire pressure light came back on. In addition to that my hood was not put down correctly and it was stuck. I had to return and waited another hour and a half for them to that. I also was told that my tire rotation was covered under the plan I purchased so they credited my card. If you are a busy person do not buy into that program. You can go get an oil change in 10 minutes somewhere else.