Jonni La Force

Review of ARRIGO DODGE CHRYSLER JEEP

All the negative things people say about car sales...

All the negative things people say about car salesman was unfortunately proven true here. I chose this dealership because they had the best review score. Sadly, after sitting for just over 2 hours with Chris Etter the salesman, I ran out of time and had to head to work. The financing department kept the title to my current car, and the salesman said they would call me with a payment amount since I was approved for financing. They never called with a monthly payment amount. They did give me a new down payment amount which I agreed to and when I asked for my title back while I waited to find out if I could afford the monthly payments, which they still couldn't tell me, they reassured me they would keep the title safe and I didn't need it mailed back to me or to worry, I could come get it whenever I had time. After 2 weeks of never getting any offer from them, I was finally able to go back into the dealership. They said they couldn't find my title as it was in a "Dead Deal File" somewhere. I was never informed the deal was dead. I refused to leave when they told me to go and thank goodness they responded by continuing to look for my title, because they eventually found it and returned it to me. When I stated that I had never been told the deal was dead and had agreed to all down payment amounts, continuing to wait to be told a financing payment amount that never came, they said I should have come into the dealership!!! When I stated I work close to 100 hours a week the response was "so do we." All I wanted was a monthly payment amount and all they wanted was for me to hang out at the dealership for hours on end. I never even haggled over price, they offered me a $16k car with over $4k in taxes and fees tacked on and I said great, what's the monthly payment? If you have a minimum of 6 hours to hang out at their dealership and aren't looking for a good deal, this is the place for you.