nate leland

Review of Renaissance World Golf Village...

Awful customer service. Greatly disrespectful. Nev...

Awful customer service. Greatly disrespectful. Never returning, ever. For starters the employees treated us like we were inconveniencing them by being there and Wi-Fi was $8-$13 A DAY!!! Also the cleaning staff stole our beer from the fridge! I was treated as if I didn't belong there and that this resort was too high class for me. I came to Florida with my co-workers to help with the relief effort after hurricane Matthew and our company was paying close to 300 dollars a night for our rooms and the food they had to offer from the kitchen was awful undercooked and overpriced and drinks at the bar were ridiculously pricey. I was looking forward to relaxing in the hot tub after a week worth of 16 to 18 hour days working to help folks who had been effected by the storm but the pool closed early...in fact earlier than most hotels I've ever been to. Also, unfortunately on our last night employees from the cadie shack next door were aloud to keep the pool table for themselves and wouldn't allow guests to join in or take turns claiming that they were going to play until they felt like they were ready to go and the bar tender was allowing this and with out hesitation said he was going to ask us to leave because we were intimidating them and proceeded to call security. All over a pool table game.