TERRIBLE CUSTOMER SERVICE, when I say TERRIBLE, I ...

TERRIBLE CUSTOMER SERVICE, when I say TERRIBLE, I MEAN IT!! This people are a joke. not an honest company, I'm so disappointed with the service I have received this past month. I had to replace a mirror and side trim (cosmetic issues) it's not only taken them for ever to get this done. They have had my car for weeks at a time, with no call back or update on the matter, I've had to call to ask if parts had finally arrive in three different occasions for the same issue not to mention I've had to call to ask when I could have my car back. It has been so incovinient, not only because I don't have a car but I have small children the attend school, this people are incosiderate and rude to their customers.. Not to mention the hidden fees that they don't mention to you until they have diagnosed your car and give you a surprise bill of 300$ just for a diagnose fee to which they refused to waive even though I was having my car fix there anyways and all ready spending 1500$ for cosmetic issues. They are rude and they do not make their customers a priority. I recommend Chevrolet south instead of these people. DO NOT TAKE YOUR CAR TO THIS PLACE YOU WILL FOR EVER REGRET IT. CROOKS!