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I am an out-of town internet Lexus CPO buyer and w...

I am an out-of town internet Lexus CPO buyer and was able to work out a deal with Joseph Kalachian (salesman) within a couple of hours of initial contact by using phone, text, email and fax. Joseph was a great facilitator; he involved his sales manager Michael Maxx to provide me a signed written deal, secured with a refundable security deposit pending final inspection as well as involving his finance manager Angela Becerra to secure financing with Lexus and provide a written confirmation of the principle and interest rate. Joseph understood I needed to feel comfortable with the deal well beyond my trust in Lexus CPO, i.e. no risk/exposure, in order to travel from the Washington, DC area (200+ miles) to inspect and purchase - I was in and out in less than an hour with my CPO Lexus ES350. Joseph was even helpful in the days following to answer questions, provide additional documentation, and get the title and registration back to me. Joseph earned my trust.

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