Springbok Computers LTD

Review of Ebuyer

If We could give a negative star, we would.

If We could give a negative star, we would.

Used this supplier since they started in 2002, and we started our business about the same time.

Everything was fine for a dozen years, but come to 2020 and their service is just a joke.



You then do not get next day delivery. We try to get answers, and all you get is passed from dept to dept, and during this process hung up on.

Today we called about another failed delivery from day before, and I personally waited in my shop until 730pm to see I was number 2 on delivery tracking.

I unlocked my shop door, I then refreshed page, and they claim the item was attempted and the courier left a card. All of this was complete lies.

Today I asked for answers, as got a customer coming especially to build a custom PC (hence why we needed order above yesterday) only to be told that its been loaded onto van. How come then Yodel website does not say anything?

I ask for clarfication, again past from dept to dept, person to person, in the end, all I got was EMILY to hang up on me!

Great customer service, great delivery service, great competitive prices and order up to 11pm for guaranteed NON NEXT DAY Delivery!



Good bye eBuyer, your reviews recently echo what others experience and I am not alone!