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4 years ago

A warning to everyone about this company and if yo...

A warning to everyone about this company and if you want to have your company failed because of their incompetence then choose Capital Office.
They keep your letters up to three weeks before they scanned and until you emailed them and chased them and this is unacceptable coming from a company which is supposed to offer registered office services to companies.
I will upload some pictures of how they handled emails and correspondence and then folks think hundred times before you use Capital Office
This is the worst company we had known and could be the worst one in the World Guiness Books of records and not even an apology received when they scanned a letter 3 weeks later when we emailed it.
Folks Good Luck if you decide to use them

Our Response to their Reply:
On top of that their reply below showed that they only lied and lied:
"Compliance can delay the process in some instances, however in the majority of cases the approval is instant but in this case further documents were required which led to the delay in receiving the letter."
Our Response to you Mr Liars:
We had sent you all the ID and proof of address in September 2019 and they were accepted but these HMRC letters came on Feb 2020. The more you lied the more customers you will lose and that's a FACT.
In terms of supposingly HMRC letters take 3 weeks to arrive, its only a small percentage that this does happen and trying to fool us we are part of the small percentage and your response is passing the blame to HMRC when your company is totally at fault and trying to pass the blame.. As twice the letter never arrive, we changed the address to another temporary address and the HMRC letter was received within a week not three weeks. Only when customers email you that your company will then try to look for customers' letters which most probably will have piled up as other customers did complain similar that your company will then try to find it and then scan it. Time will tell if we were right or wrong about Capital Office and Folks remember our warnings if you face similar problems with Capital Office

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