Ali Shaker

Review of Carmax, Sterling VA

DO NOT BUY THE EXTENDED WARRANTY or A CAR from the...

DO NOT BUY THE EXTENDED WARRANTY or A CAR from them.I bought a car from them that was shipped from Florida I told them to check the condition of the car and when the car got here the convertible top was in a bad shape, So I purchased the extended warranty for $2800 and I specifically asked my sales associate if the roof was covered and she promised that its part of the car and noise, leaks and everything else is covered by the extended warranty, Guess what? they lied I have been passed around between them and the Maxcare warranty they sold me for almost $3000 and not they are telling me leaks are not covered. I was told by the sales person the convertible top is part of the car and is covered no questions asked.