Zach Pickard

Review of The Westin Dallas Fort Worth A...

Wasn't the worst hotel but for the quality I thoug...

Wasn't the worst hotel but for the quality I thought a Westin was, it was lacking. Bed was stiff and sitting on the edge it felt like it was going to collapse.
I understand reduced services wirlth covid but traveling around the world and many others at least offered reduced food, not just fully close the restaurant, breakfast and bar. Not to mention first outdoor pool I've seen closed.
The most irritating was being ignored by front desk and other employee when I needed another shampoo. Over 13 minutes receptionist was explaining check in procedures on the phone without even acknowledging I was standing there and the other employee walking around ignoring me like he didnt see me standing there for over 10 minutes.