We would give the hotel 5 stars had the night shif...

We would give the hotel 5 stars had the night shift employee actually been good. We arrived late and had reservations for a 2 queen room. My three children and I went to our room to find we were in a 1 queen room. My husband went to the front desk where the employee said we were reserved for a king. My husband showed him our reservation confirmation for 2 queens. Employee offered a king with a pull out but no apologies. Breakfast was fine. Hotel was clean. Morning desk employee was pleasant.