(Parts depot) 20mins on hold to just ask about get...

(Parts depot) 20mins on hold to just ask about getting a spare remote key. No details on anything, just $120. I had to ask over and over how they programmed it and fit the key to MY car..."I don't know what you mean," "it's all one piece" and finally "let me transfer you to service to get the price to get it programmed." I didn't want to hold again.

He came across rude and inconsiderate to my lack of knowledge on these keys ehich is exactly ehy o called a dealership. Oh, and there is no mgr on duty