T

Toby Aikins

4 years ago

Update 30/7/19 - Phone has been returned and I've ...

Update 30/7/19 - Phone has been returned and I've now been advised there is a further 14 BUSINESS DAY wait for my replacement phone. What an absolute scam this business is operating. They're clearly selling products that they actually don't have. I'm willing to wait my 14 days now (even though the law is a maximum of 5 business days) for my refund, which will probably never come, just to get these morons out of my life.

DO NOT ENGAGE WITH THIS COMPANY UNDER ANY CIRCUMSTANCES

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Absolutely disgraceful customer service and products. Similar to the review before me, I ordered an iPhone 6s with 64gb of memory for my daughter and received an email the day before it was due to be delivered (ie after 6 days) that there was a problem with quality control and it would take more than two weeks longer. Since this is how long it takes for them to process a refund I decided to leave the order in place ... finally the phone arrived and both the volume and the silent button were broken on it.

All backed up by shocking customer service and no accountability. Use this company at your absolute peril.

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