Poor accessibility and lack of sensitivity to pers...

Poor accessibility and lack of sensitivity to persons with disabilities. You have to explain six times to the security that you need to use the disabled parking space and that's why we need to drive the car inside the compound ( they wanted us to park outside).

Then when we got to the drop down point they refused to move the valet-parking desk which was parked on the bottom of the wheelchair ramp. I insisted they move it but it took some effort. They first refused saying the desk didn't move but it obviously did because it had wheels. They moved it with no effort. Zero understanding and zero sensitivity to disabled!

Then when we got inside we asked where is the foyer disabled toilet. There wasn't one! They sent us to the restaurant floor. To get to the lifts we were faced with a ridiculously steep slope. When we got the restaurant level we found there were only ordinary toilets.

back to the lobby again! Then they sent us to the Banquet level and there was the mysterious disabled toilet!

Of course the toilet was too low. It's a tradition here in Ahmedabad. Disabled toilets are made only for very small people (unfunny joke). Also the hygiene spray was inaccessible behind the user and the flush was behind the toilet where it would be difficult to reach from a wheelchair.

The adjustable height grab bars are the best in class (made by Pressalite). The washbasin was also on some kind of height adjustable rack but it was fixed at a very low height and no obvious way to adjust it up.

Other than these obvious glaring faults the size was good the door was a good size sliding door and the mirror was adjusted titled forward which is the correct method for over the sink washbasin in a disable access toilet.

Two other things were missing. Emergency call pull-switch and a locking mechanism for the door.