Attended for the audience for an admittedly free s...

Attended for the audience for an admittedly free show with tickets obtained through the BBC random draw on their website.

After being texted that morning to change the start time to half an hour later we arrived to find that had been in error and we were at the back of the queue. We were then told that despite there being in excess of 50 people in front of us, the studio was already at capacity and everyone was now being put in a screening room to watch it on a large screen. After waiting for another 40 minutes and eventually getting to the front of the queue we were then told that they had overbooked to the point of filling the viewing room also and that we could not even get in there! We were given the option of sitting in the foyer for the next few hours in the hope that someone else decides to leave their seat - strangely enough we declined this generous offer.

This whole episode was frustrating enough for us having got the subway to the studio etc. and out off other plans for this event. However the poor people in front of us had paid for a train from Dundee and booked a hotel for the evening in Glasgow - purely to see this show. They were advised they would not be getting any compensation for this.

I understand the premise of overbooking to ensure the studio is full, but to overbook to the extent that you cannot even accommodate everyone in their viewing room (with what was essentially a large TV) is an utter joke.

Wonderful use of our license fees I don't think...