Which lift to take after parking is a disaster bec...

Which lift to take after parking is a disaster because directions aren't very clear. We think the lady's service at the business department in charge of our land-line on 4/3/2020 (second visit) was exceptionally good, especially when we met with some hiccups on our first visit. We couldn't get her name but Salesman ID stated on our agreement is 8130, not sure if it's the same person. Would've given 5 stars if not for the after parking directions.