I want to start out by saying that everyone we com...

I want to start out by saying that everyone we communicated with was fantastic. They were all professional, really nice, and easy to work with. We've been in our new home for almost a week and really like it so far. There are a few qualms about it, but for the most part it's great for our family.

There are a few things I was unhappy about, however. Mostly having to do with extra expenses that we weren't told about ahead of time, and found out about after we gave our deposit and signed the lease. We weren't told about their extra pet fee, in addition to the deposit. Having to go to the Post Office and purchase a key for our mailbox. The cost of Pest Control not being included. Having to purchase the garage door opener, and leave it in the unit when we're ready to move.

The day after we moved in, we started getting a TON of ants. I communicated this through the portal, and was told that I would be reimbursed up to $100 if we had someone come out to take care of it. We've already spent so much money moving in, purchasing a new fridge, on all of the extra fees/expenses, so I'm a little disappointed that we're having to spend even more.

I really like the property and living in a brand new unit, however I would have liked to know all of the extra expenses upfront, so we could have discussed whether we still wanted to go ahead and lease the property with the extra expenses, or find something else without having to lose our deposit or pay a lease breaking fee if we changed our mind.