+ Fantastic location in London, very helpful and f...

+ Fantastic location in London, very helpful and friendly, attentive staff; simple online check-in with room selection; Room was quiet and spacious; Lobby very neat and modern. Bed was big and comfortable. Room service was quick and also very accommodating. Breakfast quality is good.
- The bathroom and room were only mediocre clean (dust, hair, grooved joints) and the furniture is a bit brittle in places, the room temperature cannot be set by the guest himself, no cleaning for one day (in favor of Hilton Honors points) is only after two Attempts worked despite the hang on the door, mini bar fridge in the cupboard was not connected.