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Jodie Luster Review of Ka'anapali Beach Hotel
All the staff was great, except for the guy that w...
All the staff was great, except for the guy that was sitting at the bottom of the stairs to help with luggage but walked away as we approached. Requested a two double bed room in December for March and was put in a 3 story walk up building with filthy floors, walls and dirty asbestos ceilings that have never been painted. The pocket door to the small toilet and plastic shower with no place for a bar of soap or bottle didn't close easily and was just run down. Very dated and not clean looking cause it's so old. Wanted the Hawaiian feel without the dirt. No excuses for not painting and cleaning.
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