Bobby Rahal has this down to a science. Our sales...

Bobby Rahal has this down to a science. Our sales associate was pleasant and helpful. He was a far cry from the predatory picture we all have of used car salesmen. The entire staff was friendly. The "technology expert" explained how to use the dizzying array of features -- and those were just the features on the basic model! I now have a car that -- I must admit -- suits me better than any car I've ever had in my life. My only complaint was that the CD player doesn't have a "pause" button. Given everything else I got in the car, I think that's pretty minor. This was an excellent experience. Go here after you go to CarMax. I did, and I never looked back.