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My problem wasn't the vehicle I got, but the servi...

My problem wasn't the vehicle I got, but the service I received. I went to purchase a used vehicle and was supposed to meet with the salesman at 11:00. When we arrived at 11:00 the salesman decided to go to lunch. So instead we worked with Mike Hartsoe, who was pretty good to us. So he got us approved for the loan and after that we went to Zac Copeland. He said we had to pay a $500 down payment so we got the cash and gave it to him. It was really weird that he put the cash in his pocket but I understand that might be the way things are done there. We signed the paperwork and were on our way. Two months later I get a call from Bart, and he states that I did not actually pay the down payment and it is still owed. He started pressuring me to give him my debit card number over the phone and was rushing me and I didn't get a chance to think if I actually paid it or not. If I didn't stop for a second I could have been tricked into paying an extra $500. Luckily I remembered I did and even had a copy of the contract that showed I already paid the down payment. So after arguing and Bart insisting we pay another down payment, the situation was resolved. If your employees didn't put the money in their pockets maybe there would not be any confusion of this type.

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