I m not usually the type to post a negative post, ...

I m not usually the type to post a negative post, but after my most recent experience here I needed to.

I bought my 2014 ford truck from here back in December, and I had a good experience. Here recently I noticed a leak in my front passenger side floorboards after it rains. I purchased a warranty when I bought the truck, so I took it in. They stated to take it to a ford dealership and they could call the warranty company. Ford stated the problem was frame damage from a previous wreck and that s not covered under the power train warranty. I haven t been in a wreck since I have had the truck, but in the car fax provided to me by the Toyota dealership when I purchased the truck it did disclose a small wreck. I talked with several managers at this dealership and left my truck there for over a week and they said they would see what they could do to help. After a week I get a call saying it s ready to be picked up, and that I would have to take it to a busy shop, and they couldn t do anything. When I asked this dealership if they would do anything to help cover the cost they said my warranty wouldn t cover it. I asked them if they could find out where the truck had the body work done after the wreck, they said they would check and never got a call back. When I picked up my truck they tried to tell me that they looked into the car fax and couldn t find any info. The attitude from the staff in the service department was that it was my problem not theirs, and they didn t seem to care about helping the customer, and looked for ways to pass off the responsibility to other people. This has been a very frustrating experience and I would not recommend buying a used car here, the warranty means nothing and they won t do anything to help you.