There are a few employees who made this a 3 star r...

There are a few employees who made this a 3 star rating, one for each of them...Horacio the bellman, Menelus the server and a lovely dark skinned lady at the Front Desk who checked me in but always looked happy to see me and asked if everything was OK, she has quite an upbeat style and smiled always, pity I didn't get her name!!. They were always pleasant and helpful!

The bed on the other hand was very uncomfortable, there was also dirt marks on the bed board, I could see hair on the shower wall and evidence that the bathroom was not cleaned properly, the room had a really great view but I could also see smears on the windows and proved it was inside and not outside the window. The chair in my room was also shedding.
The two times I dined in Tavolo I noticed some employees just standing behind the side station just talking.

I tried to get the attention of the bellmen outside to ask for their assistance on getting a taxi, they just walked on by, not sure if some of them only spoke spanish, Horacio was humble, polite and professional and assisted quickly.
Now that I am checking out I hear there is a shuttle to the dolphin mall.... Wished I knew that before.

It was a very short stay for me but if you are just looking to stay somewhere close by to the airport and you do not have high expectations then this will do.