4 years ago

When I arrived I told the attendant I was there to...

When I arrived I told the attendant I was there to check in and asked where to park. He replied "there's 6500 acres here I don't know where you're going". Obviously I meant where to park while I checked in. At the front desk I was told I was getting a room with a view of a pool. There was no view of the pool or anything else scenic from my room. When checking in I was asked which newspaper I would like delivered to my room daily and I asked for the Arizona Republic. No newspaper was delivered to my room on any day of my stay. I called about the missing paper once and the front desk replied " I think we're out". On one day I was resting in my bed in midafternoon when suddenly a worker entered my room surprising me while I was partially undressed. He said he knocked first - maybe, but I heard nothing and I wondered what privacy if any I had in my room. On the day I checked out no bill was sent to my room. The map of the facility I was given at check in had very small print, very difficult for me to read. I was very disappointed with my stay. I've had much better service at hotels costing half as much. There was a considerable walk from my room to the parking lot.

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