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Brooke Watkins

4 years ago

UPDATE: Be prepared to work Camillo and pay them f...

UPDATE: Be prepared to work Camillo and pay them for your work. I moved in the house in April, it is now the second week of July and still no high speed internet access. Camillo was well aware of this before I signed my lease, but will not tell you. They will say you can go through hughesnet or spectrum. Hughesnet does not provide high speed internet In this area. Spectrum is doing construction, but no one is given updates. When you reach out to Camillo and ask for an update, they will tell you to contact spectrum yourself. This is not acceptable.

Before you move note that there is no internet provider in this area. You will not be told about this from Camillo. I signed my lease and a week later was told they would look into who could provide service and never received a response back. I am out a lot of money due to paying for providers that said they can provide service then when they arrive they can t. I was told by their sister company that they have known about this and should have informed me. I could have waited to move so that I could continue to work from home. Now I m stuck. I ve contacted Camillo regarding this and have been told I would get a response regarding compensation the next day and I have not been contacted, and when I asked someone else in the office about it and the internet issue, they said they did not know anything about it. This is extremely frustrating and a huge inconvenience. Don t get me wrong. The home is beautiful. But I could have been saved a lot of money and inconvenience had I been informed there was no way to get internet. I have been told the soonest I could get internet would be end of August or September. I moved into the house beginning of April.

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