Jessie was great - got my recall done in a Jiffy w...

Jessie was great - got my recall done in a Jiffy while I waited. However, he said either he or someone else would call me when they found out what part I needed to fix my glove box. That was over a week ago. I ordered the glove box months ago, but it didn't come with any parts. I find it hard to believe that they can't fix my glove box. I mean, really? It isn't rocket science.