Lol 33 degree celsius heats in Rome and no air con...

Lol 33 degree celsius heats in Rome and no air conditioning even after we made the staff aware of the issue??? And a very impatient elevator to boot, i cannot reccomend ever staying at this hotel at least during the summer
The service was alright but my experience during the nights was completely ruined by the heat.
4 star hotel??? Whoever gave them this review was off their nut