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To book a room you have to call a 800 number not t...

To book a room you have to call a 800 number not the front desk. This 800 number is answered by people speaking very broken English the gentleman I spoke to pressured myself and my wife very hard to book a room we did not want. Eventually he gave me the room I wanted. A few days later the card I used to book the room fraud department called me there was thousands of dollars charged on this card. funny thing is it was a brand new card just activated before I booked the room and not used after I booked the room I called the front desk the woman that answered said sorry call the 800 number and talk to them. I called 800 number sat on hold for 10 minutes asked to speak to a supervisor sat on hold for 30 more minutes. Asked a second guy to get me a supervisor he got me through in about 5 more minutes of holding. The supervisor I am 99% sure was the first guy I spoke to with an obviously fake Texas accent named Steve... Instead of helping or apologizing or offering upgraded room or a discount this guy wants more personnel information from me even asking me for social security number and asking me to give him my credit card statement. The choices organization is completely crooked i recommend to everyone not to book a room through this organization. If you can get the front desk the hotel was decent the staff there was nice but the organization in charge needs to be out of business. Book at your own risk.

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