Booked here for a surprise for my birthday with my...

Booked here for a surprise for my birthday with my other half... I don't usually write reviews but reading the bad reviews has got my back up a little. The staff were amazing all friendly and helpful. The building is very old and lovely. The views are amazing from all around the hotel. The spa area was very relaxing. I would definitely be returning here and would recommend every person to go here (who doesn't think their hotel inspectors or from four in a bed ) Do not listen to the bad reviews. They obviously have to much time on their unhappy selves