I recently had both a towing package and back up c...

I recently had both a towing package and back up camera system installed. The back up camera system was installed by a different company. I discovered the back up lights were not working. The people who installed the camera insisted that when Vickar's installed the trailer hitch wiring harness they had messed something else.

Vickar's electrical wizard was sure it was from the camera installation. He even got the camera installation crew on the phone to discuss what they had done and what they had seen of the wiring for the trailer hitch. In any case, the Vickars tech spent an hour diagnosing and fixing the problem.

I had only had the vehicle a week and although this certainly was not a warranty item Tony, the Service Manager, when I asked him how much I owed them he said, "Nothing, we appreciate you buying a vehicle here."