Caleb Rosa

Review of KeyLime Cove Water Resort

DO NOT CONSIDER THIS PLACE THEY HAVE BED BUGS !!!...

DO NOT CONSIDER THIS PLACE THEY HAVE BED BUGS !!!!! On our stay at key lime cove we were in the lobby checking in and we over heard a lady screaming "they were all over the bed please have our room checked out it's filled with bed bugs" so security went to her room and had all her stuff removed in big black bags and pretty much kicked her out so we got scared and went to our room and looked everywhere and guess what we found a huge BED BUG so I picked up the bug with a napkin and informed the man at the lobby and he said there policy is no money back but he said we could have a bigger room so I told him no so he made us come back in the morning to speak to the manager (we had to spend money we didn't have a lot of to stay at a different hotel )so we came back and they lady said she was sorry bud we had to wait till they could get an exterminator to check if the room was positive for those bugs so I had to threaten her with a bad review for her to say "that's unnecessary let's see what we can do " so she came back and said"sorry for the inconvenience we will go ahead and give you your money back . That was unnecessary and ruined my family trip and my kids were disappointed I will never recommend this place to no one