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Tasmin Westmoreland

4 years ago

would ve rated 0. the staff are so unbelievably us...

would ve rated 0. the staff are so unbelievably useless and rude at this branch. went to post a passport to the UK passport office and get told that you cant send to a company..? it had to be a person...we said well put her majesty the queen and they laughed saying they dont know who that is?... (maybe they need educating on who is on the money they handle) our print out straight from the UK government passport website stated the EXACT address with post code, EVERYTHING that was required to send to the correct place, but no they wouldnt, and on asking where it should be sent then, they simply shrugged. should look into new staff that know what they re doing or atleast know how to be helpful.

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