April Davie

Review of Fairmont Pacific Rim

Stayed for two nights while my sister attended a c...

Stayed for two nights while my sister attended a conference. While there was one issue that had been handled, it was an amazing stay.
It was freezing cold outside, but the pool was warm and hot tub hot. A little difficult at first to locate the switch to turn on the jets, but no big deal.
Was so impressed with everything included in the President's Club. I was able to enjoy some quiet time in the steam room and Hydrotherapy Shower. I also appreciated the complimentary Guest Transportation with the President's Club, which is free, within Downtown Vancouver. Got to enjoy a great conversation and a great ride in a nice BMW.
I'm on a tight budget, so I did get my meals from the Waterfront Centre food court, which is right next door. There is a great variety of choices if you need something different each time you go.
I had several wonderful conversations with employees while I stayed there. One, in particular, really sticks out for me. The Gentleman expressed to me how much he loves his job. One of the reasons why is because they genuinely care not just about the Guest Experience, which is their priority, but about each other. He is very happy where is now and where he had thought it would only be a job, he believes this could be his career.
Being someone who doesn't normally fit in one of these "trendy" places, I was so impressed how welcoming the employees were. Always checking in to see if there was anything we needed etc. It will be very hard for me to stay anywhere else now because I will always be comparing it to the Fairmont Pacific Rim.