I have stayed here approximately 10 times over the...

I have stayed here approximately 10 times over the past 25 years the customer service and the entire staff are always excellent. The atmosphere is always beautiful, the mountains the waterfalls, the pools and the American Flag flying high on top of the Mountain gives you a good feeling inside.The reason only 4 stars is the patio style room,that I always choose, was renovated for the worse. The unique design of a semi open concept was walled off supposedly for privacy. They removed the saloon style doors and replaced them with nothing?? The wooden half wall which was stylish was replaced with a full length wall making the room look just like any other hotel room. So disappointed! When I questioned this there answer was "SOME" People complained. My response SOME people will always complain you ruined the unique look and the reason "MOST People choose this room.

you a good feeling