Have stayed several times at homestead with mostly...

Have stayed several times at homestead with mostly positive experiences,,, this time as follows. arrived Saturday afternoon all is good we have dinner kids play in the pool etc... Sat night drip in 1 of our 2 rooms (Chinese water torture) no sleep... moved 1 room on Sunday no help from bellman, no new keys brought,no complimentary drink as they kept promising for some reason and then never fulfilled. and wayyyyy away from the the other room.....(supposed to have 2 rooms adjacent) Super bowl Sunday ice skating, outdoor pool, hot tub, and their only non-formal dining restaurant ALL closed??? really??? Have 2 kids and they close every family friendly amenity on Super bowl Sunday? Ran into multiple parents / families all in disbelief they would close everything on super bowl Sunday and what was also their winter fest weekend????? Ended up eating at Jefferson's (dress code and $30.00 entree's with our 3 year old) New room was ok , however apparently not just ours...they then rented the new room to other people later deactivating my key twice. Had to return to front desk 3 times to receive new keys and explanations. Tried to salvage some of Sunday by wife and older daughter going to spa where my daughter was rudely told she was to young ..?? I have been spa several times and seen teens with their parents. anyway so that's now shot as well......I could go on ,, but its really beyond belief, , Ended up checking out a day early and $1500.00 lighter for our 2 day stay....they are apparently going to send me some sort of comp... we shall see