This place is so incompetent I'd be scared to go b...

This place is so incompetent I'd be scared to go back. Ken & Samantha in billing can't do their jobs. Ken was snooty, judgmental, and apparently didn't deal with 'financials' even though he's in billing. He was rude and couldn't read previous notes on my account without telling me everything was my fault to begin with. After reading his notes, he then admitted CRMC was at fault after actually reading my file. Samantha (who I spoke with in February) lied when we sent up a payment plan, saying I could pay more than what I agreed too ($100 a month). When I asked for proof of me agreeing to this, Ken (ever the helpful person) said he can only go off of the notes SHE provided, and theres no recording of this conversation Sam and I had, only her "notes". Because apparently they don't record calls even though they're in 2018. Ken sucks. Cheyenne Regional is horrible. I'd get more help setting up a payment plan from a sack of potatoes. And apparently their boss Dean was okay with all these mistakes they made, improperly sending me to collections before I even made my first payment, and not setting up the correct monthly billing amount.