I was surprised they were able to get me an appoin...

I was surprised they were able to get me an appointment on the next day. The technician, Joseph Gabaldon, was very professional, polite and thorough. He asked questions to assertain what the problem was and immediately got the proper tool and fixed the slow flo toilet. He checked the other drains to be sure none of them were affected. He was very considerate not to make any mess. He explained his diagnosis and made sure I understood everything he wrote on the invoice explaining what he did. I will definitely use TLC again and I hope to get Joseph.