Generally the venue is nice, staff friendly but di...

Generally the venue is nice, staff friendly but did not like the queue organisation. There were 3 queqes, one was priority queue for o2 customers, one normal queue and the third one for people on the balcony. At the time the doors were supposed to open, the security opened doors for priority and normal queue at the same time, which doesn't really make sense (?) and people that came much later got in earlier than people who queued for hours.