Brigitte Viard

Review of The Stained Glass Restaurant

The Stained Glass/The Cellar have been long time f...

The Stained Glass/The Cellar have been long time favorites of mine. It wasn t until last month when I had the most unprofessional event experience with them that I have decided to not give them my business. After having to search for new wedding venues last minute, My cousin and I were relieved when were able to reserve the venue for her intimate wedding reception 2 weeks before the wedding. After following up with the events manager with a few questions, she responded saying that they decided to book an even smaller party than ours. They gave away our reservation of the space without even the consideration of calling us or giving us options- 1 week from the day of the wedding. When we replied to the very short email, we got no response. We asked for the owner to call us, we have never received a call. We understand that these are uncertain times given COVID, but I feel standards of service remain. It is wrong to give away a reservation of such an important day without explanation or without consideration.