Terri Singer

Review of Lord Lansdowne - Ottawa Retire...

In the four years my mom has lived at Lord Lansdow...

In the four years my mom has lived at Lord Lansdowne this retirement /assisted living home, has gone downhill fast. Management and DOC have a very high turnover rate. Excellent staff being fired or leaving often.( that alone is a serious problem. In the four years my mom has been there, management and DOC have change about 4x's each) Programming for the two locked floors are limited as the people on those floors are NOT allowed to go downstairs anymore for programming and have to stay on the locked floor. In MY OPINION ,this has to do with the fact that management doesn't want potential residents seeing any of these persons as it may turn them off from wanting to reside there. Utterly shameful and disgusting!!! This rule has come from management, and has nothing to do with the wonderful person who does the programs for these two floors.
Four years ago, i would have given this place a 5 star. I had to give it a one star to post it, but really it's a zero.