Chris Y

Review of DRC Embassy

I have been working in customer relationship for ...

I have been working in customer relationship for the last 5 years both from end-users and B2B perspective. I am very impressed with the way my visa process with the DRC consulate in Wash. DC went. I sent in my application on the 23rd Feb. It was signed at the consulate by M. Malolo. I followed up with about 3 calls just because people around me told me things like they never pick the phone, they never return call, they don't even have a voicemail message, etc. For all 3 times, I have spoke to a very nice woman, professional and customer oriented. When she didn't have details on my application, she put me on hold and reached out to the proper individuals. On March 10th, my Visa was issued.